Field Force Automation


Field mobility solutions that help you deliver

In today’s busy fulfilment environment, you need to control your field service operations and workforce. With our field mobility solution ZetesAres, you can manage even the most demanding challenges including direct store delivery, van sales and field service.

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Maximise and empower your field service team

Our software provides your back-office, field mobilty professionals and customers with accurate information. You will know as and when fulfilment tasks are underway and completed. Being able to discover the location of vehicles, goods, assets and field service personnel helps you deliver, as promised, every time.

automation 1

Direct Store Delivery and Van Sales

ZetesAres provides additional field service task management capabilities for more complex direct store delivery and van sales operations. Our software empowers them with all the intelligence they need to be more knowledgeable, delight your customers and grow your bottom line.

automation 2

Field Service

ZetesAres facilitates field service operations, such as asset maintenance, meter reading etc. Equipped with our mobile application, your teams will always have accurate information regarding the tasks to execute and the equipment to bring, and can log executed tasks easily giving you real-time visibility on progress.

Intelligent user-friendly field service interface

Both mobile solutions provide you with information in a manageable way.

They are powered by the MCL™ Mobility Platform which makes it easy to organise and control both the field service software and related mobile hardware. Our management dashboards create incident alerts to keep your field service professionals on the move and working productively.

The typical field service applications run by ZetesAres include:

Process ZetesAres
Proof of delivery
Proof of collection
Proof of condition
Recipient identification
Returnable asset tracking
Dynamic task management
Task monitoring
Service KPI monitoring
Process ZetesAres
Customer surveys
Mobile sales
Product cataloguing / pricing
Van stock management
Mobile customer / asset history
Order processing / picking

Technology Independent

ZetesAres is an innovative field service solution which can run on all leading devices.

We are the largest partner in Europe of top manufacturers, such as Zebra Technologies, Honeywell and Datalogic. By scaling your approach, you can quickly and easily add additional hardware and software as and when you need it.

  • Ruggedised / no-ruggedised handheld devices
  • Barcode / RFID
  • IoT sensors
  • Mobile payment systems
  • Mobile printers
  • Recipient identification e.g. eID; Smartcards

Modular, agile and scalable

Zetes helps you to address field service and sales processes in a steady and scalable way. For example, you can start by optimising your delivery processes, then when you are ready add asset tracking functionality or payment collection.

Who do we help?

ZetesAtlas is a proven and well established Packging Execution software for large and small companies across EMEA.

We work with many organisations looking to replace paper based, manual processes with state-of-the-art proof of delivery software. Customers are from a wide range of sectors including national postal organisations, courier express and parcel services (CEPS), manufacturers, retailers and pharma distribution organisations requiring temperature condition monitoring.

 

"Our investment in ZetesAres ensures stock management and replenishment is completed efficiently in real-time, allowing us to scale operations quickly as the number of our sales outlets continues to expand."
Nicola Fisher, Systems Manager at Krispy Kreme
Read our Case Study

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Resources

Biomnis Ireland ensures pathology sample traceability and proof of delivery with ZetesChronos
Biomnis Ireland ensures pathology sample traceability and proof of delivery with ZetesChronos
Pizza Hut increases picking efficiency by 30 percent with ZetesMedea Voice
Pizza Hut increases picking efficiency by 30 percent with ZetesMedea Voice
Field Force Solution improves client management
Field Force Solution improves client management
bpost engages Zetes to update and manage mobile infrastructure
bpost engages Zetes to update and manage mobile infrastructure