Brussels (Belgium), 27 June 2017 - Desco, a leading Belgian wholesaler of technical products (HVAC) and sanitary ware, recently chose Zetes to implement its electronic Proof of Delivery (POD) solution, ZetesChronos. In order to have real-time visibility on their deliveries and improve their accuracy, Desco will switch from its current paper-based process to a new system, entirely digital. The project should be fully rolled out in the summer 2017.

ePOD for 100% real-time visibility

Desco owns 19 stores across Belgium. From their distribution centre in Wijnegem (Belgium), they make between 700 and 1000 deliveries per day to over 7,000 partners with 40 vehicles. To date, their entire delivery process is managed with paper, which impacts the back-office of the transporation department. Besides, in the HVAC industry, deliveries are often made to building sites where the responsible person is not available or to fitter who is often not at home during the daytime. It is therefore difficult to provide proof that the delivery was completed on time, in full, and in the right condition.

Christoph Beyls, Project Manager at Desco: "These unattended deliveries may cause incertainties with our customers about the condition or completeness of the delivery. Proper follow-up was therefore required, and we were looking for an integral solution that could improve the delivery reliability and route planning management."

Real-time info

The new ZetesChronos proof of delivery system provides real-time information on the movement of goods and freight drivers involved with delivery, thus guaranteeing traceability across the entire process.

"ZetesChronos will be linked to our existing ERP system and our drivers will be equipped with new touch screen PDAs", Christoph Beyls explains. The system collates all data captured during logistical transactions whilst the drivers complete their rounds, from loading the trucks through deliveries, pick-ups and returns registration. “This information is captured via PDA and transmitted to the back office. The system provides real-time updates on deliveries, enabling the dispatchers to monitor orders status and take the appropriate decision in case of questions or anomalies”, concludes Christoph.

With ZetesChronos powered by the MCL™ Mobility Platform, the cloud-based enterprise mobility platform for supply chain, Desco will be able to centrally manage all mobile applications, devices and users.

“The system provides real-time updates on deliveries, enabling the dispatchers to monitor orders status and take the appropriate decision

Christoph Beyls, IT Manager at Desco

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For more information

Corporate Communications Manager
Sandra Franchitti
T +32 2 790 38 90

About Zetes

Zetes is an international corporation specialising in the provision of identification and mobility solutions. By using the latest technologies, Zetes enables its customers improve the speed and quality of their process execution and increase data accuracy, which in turn helps them to remain at the forefront of their industries. That's what makes Zetes both a pioneer and a market leader at the same time.

The Zetes Group is based in Brussels and has more than 1100 employees in 21 countries across EMEA. In 2015, its turnover was €258.2 million. More information:

About Zetes’ supply chain solutions

Zetes transforms the way modern supply chains collaborate. Its process optimisation solutions for packaging, storage, proof of delivery, sales, direct store services and store management, all linked by the ZetesOlympus repository, allow large companies to implement end-to-end tracking and tracing of goods, from production to the end user. Zetes plays an important part in helping companies deal with the challenges of global tracking, such as serialisation, parallel markets, security, legal obligations, and counterfeiting. Zetes integrates next-generation cloud platforms with cutting-edge technologies such as imaging, voice recognition, RFID, codification and mobile terminals. Zetes is a trusted partner that can guarantee perfect life cycle management of all its solutions, with its Zetes TotalCare and Zetes TotalFinance services.

About Zetes’ government solutions

The People ID division of Zetes provides secure solutions that allow governments to accurately identify their populations and satisfy the strictest international requirements concerning the issuing of documents and the organising of democratic elections. Zetes has more than 10 years' experience in the implementation of sensitive projects for governments and supranational organisations. Zetes’ government solutions are characterised by reliability, combined with flexibility and operational capability. Through this approach, citizens are secure in their ability to prove their identity and exercise democratic rights.