Voice picking helps you improve the processes in your warehouse. It is also known as pick by voice or voice-directed picking . This speeds up the picking process and reduces errors which helps you generate cost savings and improve customer satisfaction . Whilst it’s usually used in the warehouse, voice can also be used in other environments and processes, such as cross-docking, pick and pack, receiving, put-away and cycle counting. See voice picking at work in this video.
Order pickers are equipped with a mobile terminal and headset. You can use either a voice dedicated terminal, which has voice as the only interface, or you can use a general purpose mobile terminal. ZetesMedea Voice is one of the only voice picking solutions that runs on nearly all mobile devices from leading manufacturers. Our specialists will advise you on the most suitable voice terminal for your business.
ZetesMedea Voice is used in projects with five to ten voice pickers and projects with several hundred spanning different continents. A business case for voice picking will depend on various factors including:
At Zetes, we will look at your business processes and advise you on the best technology to optimize your order picking. Our advisors will help you build a business case to support your decision to invest in voice or alternative order picking technologies such as RF and Pick-to-light.
Voice picking is ideal for environments with many seasonal workers. The system guides the operators through tasks, with simple and easy to understand voice dialogues. This means the need for training is dramatically reduced. As it’s powered by the MCL Voice speech engine, it copes particularly well with different dialects. See how voice picking works in this short video.
ZetesMedea Voice can be used in a variety of warehouse processes. This includes:
Voice picking can also be used outside your warehouse including on the manufacturing lines and in stores. This video about using voice technology for cross docking may help.
The voice picking application only sends data (text files) to the host system. The text-to-speech and speech-to-text conversion happen on the terminal so there are no specific requirements for your RF-network . You can contact us for a site survey of the wireless infrastructure in your warehouse.
Voice picking projects have a relatively short ROI, typically between 6 and 12 months. Zetes consultants will help you build a business case based on your current and future situation.
Our voice picking system operates in ambient, cold and deep freeze environments. See how Système U is using voice picking in its deep freeze warehouse at -28°C.
Charles Chelayfa, Head of IT Production
ZetesMedea Voice can be used in a variety of warehouse processes. This includes:
Voice picking can also be used outside your warehouse including on the manufacturing lines and in stores. This video about using voice technology for cross docking may help.
