The role of the store has changed. It’s more important than ever to find ways to manage your stores efficiently and deliver exceptional customer service. ZetesAthena Retail Task Management software allows you to manage store tasks intelligently whilst providing real-time visibility. You will empower staff with a powerful retail application that removes manual work and automates tasks such as shelf-replenishment, inventory checking, returns processing etc. It will allow you to fully control your shop floor and back-of-store operations, and ensure tasks are completed at the right time, by the right person.Find out more Contact Us
Store tasks are wide and varied because it’s now a sales outlet, a warehouse, a collection point, a returns point and a distribution point. It’s also still the centre of your customers’ brand experience so you need to get service right.
Our retail task management software will help with a range of store tasks including:
Your store staff will be equipped with a powerful tool that helps them execute tasks faster and more accurately, so they can spend more time engaging with customers. With real-time information at their fingertips on their mobile device, they will impress customers with accurate information on product availability, fast product lookups, efficient returns processing, which will help delivering an outstanding customer experience.
We are integration experts and offer functionality for any type of host system. Our Mobile Enterprise Application Platform will help you manage your entire mobile infrastructure from warehouse to store.
Our technology knowledge and partnerships with all the leading hardware brands will provide you the best solutions. We offer everything from wireless infrastructure, ruggedised devices for any enterprise mobility requirement, right through to automated systems and IoT smart sensing.
With our ZetesAthena retail task management software, you will receive accurate information about what is happening in your store. You can monitor important tasks and receive instant alerts when jobs are overdue or incomplete. You can also prioritise and reallocate tasks amongst your store team.
Simplify shop-floor and back of store tasks.
Create alerts based on the status of tasks.
See how your store is performing against your targets, SLA’s or other stores.
Record all task activity.
Grow employee engagement and productivity.
Secure sales by enabling uninterrupted consumer-staff interaction.
ZetesAthena provides you with a single software platform. You can add additional store processes to the software as and when required. For example, if your current priority is to make sure that shelf replenishment tasks are completed, but in the future, you decide to implement a full Click and Collect fulfilment process, this can easily be achieved.
We can easily integrate with your existing systems so you don’t need a major IT overhaul. ZetesAthena also provides additional business logic with minimum disruption and maximum return on investment (ROI). It also has advantages for your IT department:
We help major retailers across EMEA, including Argos, Colruyt, Carrefour, AS Watson, Selfridges, Conforama. Our flexible service and maintenance programs will keep your task management software running across your entire retail network. If you’re looking for advice on how to implement efficient retail task management software across your stores, then contact us.