Supply Chain Insight Magazine

Discover how to unlock hidden operational performance through the application of smarter processes and collaborative technologies. Exclusive interviews of our experts, articles on leading topics and customers success stories.

In-Store Execution


In-store solution to improve your retail business

By making a few simple changes you can significantly improve your store processes and on-shelf availability. Our in-store solution ZetesAthena allows you to manage key tasks and processes efficiently so your stores run more smoothly and your customers are happy.

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User-friendly in-store solution

When you use ZetesAthena your store associates will be equipped with a mobile device that gives them real-time information and alerts.

A full product inventory will be at workers’ fingertips so they don’t keep customers waiting and risk losing sales. This in-store solution helps with a variety tasks from goods receiving and inventory management right through to omni-channel order fulfilment.

With our in-store solution you will benefit from.

  • Real-time store inventory visibility and accuracy
  • Efficient shelf replenishment processes for maximum on-shelf availability
  • Full omni-channel orders fulfilment capability
  • Flexible returns management service
  • Engaged and satisfied customers
  • Empowered and productive store associates

ZetesAthena provides the following in-store solutions

Store Inventory Management
Store Inventory Management

ZetesAthena will improve your sales productivity and increase customer satisfaction by managing your inventory processes with real-time visibility.

Task Management
Task Management

Our retail task management software sends alerts when tasks are overdue or incomplete allowing you to prioritise, allocate tasks and monitor progress.

Click and Collect
Click and Collect

We help major retailers across Europe to accurately manage their Click and Collect processes using the ZetesAthena Click & Collect software. This includes leading multi-channel giants, world famous department and homeware stores and multi-chain fashion retailers.

Returns Management
Returns Management

44% of online customers make sales with a view to returning at least part of the order* so you must have a flexible returns processes. Our returns management software takes your operators through the entire process so your products can be put back on sale quicker.
*2017 Retail Report, commissioned by Zetes in association with Zebra

Add functionality to your POS and retail legacy systems

ZetesAthena will add more functionality and integrate fully with existing store point of sale (POS) and retail legacy systems, including ERP (SAP, Oracle, Microsoft etc).

Add functionality to your POS and retail legacy systems

Store efficiency for the omni-channel retailer

Changing customer expectations are raising the bar for retail management. With barriers of online and offline shopping disappearing, customers expect a shopping experience that is unrestricted across different channels.

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Technology Independent

It works on all leading devices and we will set you up with everything you need today whilst giving confidence that you will meet tomorrow’s challenges.

  • Handheld devices
  • Voice technology
  • Radio Frequency Identification (RFID)
  • Beacon/Bluetooth Low Energy (BLE)
  • Mobile payment systems
  • Electronic shelf edge labels
  • Kiosks
  • Machine vision
  • Mobile printers
  • Wireless infrastructure
 

Real-time visibility for in-store management

With ZetesAthena you will get a real-time view of inventory and in-store events. You can easily access important information via smartphones, tablets and PC so you are informed wherever you are.

 

Cloud based or on-premise

This in-store solution runs either in the cloud or on your premises. It’s powered by the cloud-based MCL™ Mobility platform which means you can manage the software centrally to minimise work for your IT department.

 

Modular, agile and scalable

ZetesAthena allows you to update your in-store processes as and when you need to and this can develop as requirements change. For example, you can start by improving your back of store processes, then add inventory management capabilities before implementing sophisticated click and collect technology.

References

Productivity doubles thanks to voice picking at Cassis
Productivity doubles thanks to voice picking at Cassis
Brown Thomas Arnotts cuts in-store costs and improves customer experience with ZetesAthena
Brown Thomas Arnotts cuts in-store costs and improves customer experience with ZetesAthena
Zetes digitalises Dufry’s inventory process for accurate, real-time visibility
Zetes digitalises Dufry’s inventory process for accurate, real-time visibility
Coop Switzerland: Zetes refreshes estate of over 23.500 handheld terminals for in-store operations
Coop Switzerland: Zetes refreshes estate of over 23.500 handheld terminals for in-store operations

Who do we help?

ZetesAthena helps our luxury fashion, houseware, toy and department store retail customers to manage their in-store tasks and processes efficiently.

From inventory management right through to click and collect fulfilment, it empowers their busy store associates to ensure maximum shelf availability, accurate pricing and customer service excellence.

“Using ZetesAthena we have an efficient solution for stock auditing based on the latest cloud technology which means we have full visibility of the counting process from a decentralised location.”
Stuart Molyneux, Head of Risk, The Entertainer
Read our Case Study

Learn more about our In-Store Solution

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