What is in the report?

Higher customer demands are a major contributor to the increased complexity, cost and waste in the retail supply chain. As companies cite more flexible returns, faster delivery and real time delivery updates as the key causes, our latest research conducted among senior decision makers in retail organisations across Europe reveals how the lack of supply chain visibility is impacting the business:


  • The cost of product, resource and asset waste
  • Excessive inventory levels
  • Lost sales due to products not being available
  • Lack of real-time alerts
  • The ability to identify returned goods as available stock

Download our report to discover all the findings of the survey and how retailers can overcome this situation.