Ensuring smooth delivery of goods is the eternal challenge facing carriers. Mr. Mouly, Auto-ID expert, highlights the important features of an efficient POD solution.

How to choose a proof of delivery solution?

Jean-Pierre Mouly: Effective traceability requires real-time exchange of data between all stakeholders in the transport chain. A good solution should facilitate this whilst taking into account both operational and functional demands.

What features should a POD solution offer?

J e an-Pierre Mouly: It should be as "agnostic" as possible to accommodate any future integration of additional platforms and technologies to optimise existing processes. Features required will differ depending on the security levels defined in the delivery management agreement (by amount and type of evidence collected). However, they must meet basic functional needs e.g. real-time operator control, validation of roadmaps, geopositioning, timestamping, ID or document scanning, image capture and mobile messaging. It should also meet specific demands e.g. mobile payments, biometric proof, eID authentication.

What are the main advantages of a POD solution?

Jean-Pierre Mouly: It allows you to record the transfer of responsibility. Deliverer and recipient have an unambiguous procedure to perform this transfer, validated with external evidence. In addition, because each stage is monitored, this reduces the likelihood of disputes and improves quality of service . Interestingly, Zetes offers an SaaS solution, so initial capital expenditure and risk is minimised. Instead users pay a monthly usage fee and avoid worrying about technical administration of the solution.

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