South Africa

Job description

  • The Printing Solutions Account Manager is expected to retain existing business, while pursuing profitable growth opportunities in assigned customer accounts.
  • The Printing Solutions Account Manager is responsible for selling and supporting the firm’s complete product and service offering to an assigned set of named accounts. Focusing on customers with high-value, strategic growth opportunity, the Account Manager’s most important customer interactions are face-to-face meetings.
  • The Printing Solutions Account Manager is responsible for achieving an assigned sales and profitability goal.
  • Where the assigned accounts are insufficient to meet goals, the Account Manager must canvass for new clients to achieve goals and targets, within the Printing Solutions scope.
  • Retains and profitably grows firm volume, sales, and profitability through proactive management of assigned and / or canvassed large-customer relationships.
  • Penetrates assigned accounts by:
       1. Selling new or additional products or services to current buyers; and/or
       2. Finding additional buyers within the existing customer location; and/or
       3. Selling additional customer locations.
  • Sells the firm’s complete offering of products and services.
  • Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
  • Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
  • Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
  • Manages assigned customers’ transition from the Business Development group during customer implementation.


  • Previous work experience as a Commercial Account Manager.
  • Previous experience selling consumables such as labels and ribbons for thermal transfer printers
  • Minimum of 3 years post matric qualification in Business or related field.
  • Minimum of 5 years’ recent experience in a similar role.
  • Solid computer skills, including MS Office, web analytics.
  • Must be able to communicate well internally and with customers
  • SAP knowledge will be an added advantage.
  • Driver’s license and own transport.

Job offering

  • A market related salary package.
  • To join a great team in a fast-paced work environment.



Source website

-26.1208291, 28.1455416