Who we are
Our Zetes team of 1,300 employees work across 22 countries in EMEA delivering SAAS solutions optimizing our customers supply chains & innovating citizen identification across the world.
Our work for our B2B customers keeps the goods we need moving, with precision traceability. Our work for our B2G customers ensures the delivery of a strong basis for legal identity to citizens in their home countries and creates safe movement for them between the countries they choose to travel to.
We are proud to say that our work touches the lives of people all around the world.
What it’s like to work here
Our diverse teams are empowered to challenge, create and innovate. At the core of our business is a spirit of endless possibilities. Our teams thrive in our agile environment where every person plays a critical role in the success of our business.
Our organization with more than 35 years of experience continues to see year-on-year growth. The clarity our leadership team provides ensures we each understand our purpose and direction. The energy of our organization ensures that as we grow we remain dynamic and responsive to the opportunities that create success for our customers. Our people bring sustained energy and passion for our work. We value every individual and every individual plays a key role in the Zetes team. We concentrate our energy and multiply the benefits.
What we are looking for
Our People Identification division provides public authorities and supranational institutions with solutions
to enable authentication of citizens in view of the issuing of secure ID and travel documents, physical and
digital, and supports them to create national registers or voters’ lists. People ID Administration & Procurement work globally to ensure that our teams across the world are able to travel, that the administration for our government customers & prospects is handled correctly and that the procurement process for internal and external customers is managed in a professional way. For this purpose this team uses MS Office as well as other ERP-type software systems for which training is provided.
Working primarily in our Admin & Procurement team you will be highly organized and work tirelessly to ensure our sales & project teams delivering to governments can execute at high pace for which we are recognized as industry leading. This exacting coordination is central to the delivery of exemplary customer experience which lays at the heart of how we work.
Alongside these core responsibilities, you will work to support our Executive Leaders by expertly managing schedules and global travel arrangements, enabling our leaders to focus on their primary objective of delivering our mission and business strategy. Evolving into the role of first point of contact for supporting our CEO is part of the potential growth path, asµµ you will have impeccable front-of-house etiquette and the ability to skillfully sort the urgent from the important, expertly assisting organization. You will be discreet, resilient and adaptable, playing an integral role in our business.
Alongside this great opportunity that supporting our executives brings, you will also have the opportunity to be involved in the customer bid process and play in central role in arranging internal and external
events. This cross functional role will provide our new talented team member with multi disciplinary learning and
exposure. More critically, this gives a chance to learn how a business works from numerous angles.
Skills, Behaviors & Experience
- Excellent working knowledge of Microsoft Outlook, Word, Excel, PowerPoint and PC literacy (Word, Excel and PowerPoint)
- Confidence with IT systems and be eager to learn to work with Management software (Kimoce (ERP), SharePoint).
- You are able to operate with a high degree confidentiality and discretion, ensuring that we operate in an ethical and compliant way
- Structure and accuracy
- You have strong customer service skills when dealing with internal and external parties
- Excellent interpersonal and communication skills which you have built and in your career to date
- You are adaptable, resilient in your nature, able to seamlessly multi-task and you’re calm under pressure having worked in similar situations previously.
- You thrive in a fast paced environment
- You have an eye for detail which will be evident through documents created, project work and other administrative tasks
- You’re pro-active and able to perform duties effectively with minimum supervision and guidance.
- You enjoy working across a rich diversity of cultures and languages. You will be Fluent in French and English (Dutch is a plus)
- Industry knowledge is not essential but your experiences to date will have given you the foundational skills and acumen to deliver the requirements of this role
Careers at Zetes
When you join the Zetes team, we will help you to thrive, grow and elevate. We take the time to understand our employees as individuals and this means that we recognize what you are looking for from your career can differ at different stages of your life. Our people are with us for the long term and as such working for Zetes is about long term partnership.
When it comes to career growth opportunities, our employees work spans multiple activities and outputs. Our all hands-on deck ethos gives you wide swathes of knowledge about our company and industry. Your role will provide you with a breadth of perspective that means your learning and growth opportunities will evolve as does our business. By being innovative, problem-solving and integrating viewpoints from across the organization, you will have the chance to explore and prove yourself in multiple spaces. The possibilities are limitless. By demonstrating real impact, with Zetes, you have the chance to make your career whatever you want it to be.
Alongside a competitive salary you will receive an excellent benefits package, including meal and eco vouchers, net allowances, a company pension saving plan in combination with a life insurance, a hospitalization insurance, a loss of income insurance in case of medical leave. Flexible working hours with possibility to do some home working, 20 days holidays, 12 compensation days. Mobility package, including public transport compensation and bike indemnification. Sandwich lunch will be provided on the days you work in the office.
We believe that the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds and experiences. We are proud of our culture where people from all walks of life can thrive, grow and elevate.
Zetes is part of the Panasonic Group of companies. Zetes is led by Pierre Lambert, CEO. Our People ID Division is led by Rony Depoortere. The company is headquartered in Brussels Belgium with 1300 employees based within 22 countries, mainly in EMEA.