When the last mile can account for 30% of total order fulfilment costs, it’s imperative to be in control of your end-to-end supply chain. From retail to pharma, a next generation ePOD solution delivers sustainable success across all sectors.
Download our guide to discover how a next generation ePOD solution can deliver undisputed excellence for your business.
Every journey starts with a destination in mind. The drive for greater efficiency and productivity ends with an upturn in revenue and satisfied customers. So let’s speed up the rate of progress.
At Zetes and Panasonic our goal is to show you how intelligent technology can be applied to the end-to-end delivery process – from first mile to last mile – to optimise your operation across four key locations:
The drive for faster, smarter, and more efficient fulfilment operations is the key to competitive advantage. From removing manual paperwork, streamlining workflows and optimising operator productivity, to removing cost and minimising errors, this is a journey that starts at the warehouse.
Transforming operations requires being able to make easy changes to processes and harnessing technologies that fit neatly into day-to-day operations, and enable you to:
Does your current process ensure maximum efficiency even at peak periods? Are you aware how many shipping errors you are making? Is the technology you are using rugged enough for the environment?
It’s on the road that the availability of real-time data is a major differentiator. That’s because the close integration of critical delivery event data with rugged communications technology enables resilient, dynamic performance and responsiveness.
Is there connectivity issues when your devices on are the road? Are you able to simply communicate with drivers at any stage of the delivery cycle? Are you able to capture multiple proof of delivery requirements depending on the customer?
From sorting, collection, payment and unattended deliveries: there can often be much to complete at the delivery destination. Guiding drivers with tailored, intuitive workflows ensures that they are equipped to deliver an efficient and error-free service.
It’s about optimising what they can control, reacting dynamically to what they can’t, and ensuring the right capabilities are on hand to:
Can you provide secure, digitally proven socially distant delivery? Do you have people searching paperwork to prove delivery? Can you create ad-hoc collections at a customers site?
Returning to base completes the fulfilment process. But it doesn’t end the important flow of information that needs analysing to ensure performance improvement. This includes detailed performance reports, comparing actual performance to SLA’s and other key KPI’s, alongside wider management reports that provide an overview into what is really happening with the fleet.
Again, speed and simplicity matter when accessing this data, to ensure maximum efficiency you need:
Are you able to work to clear KPIs? Is your end of day reporting digital and instantly available? Can you integrate any compliance into your current business processes?