Your benefits opting for Zetes Athena

experience accross all shopping channels

Customer : Experience across all shopping channels

  • Real-time product availability
  • Buy anywhere, return anywhere
  • Available and well informed store staff
  • Real-time tracking & order status

Efficient, agile cross channel process execution

Back-office Associate: Efficient, agile cross channel process execution

  • Accurate goods receiving and shelf replenishment
  • Robust Click & Collect (e.g. order picking) and returns management processes
  • Efficient PI/Cycle counting, stock auditing, ticketing and inter branch transfers

Deliver a great customer experience

Sales Floor Associate: Deliver a great customer experience

  • Instantly respond to customer queries
  • Easily access stock, product and pricing data
  • Efficiently manage shelf replenishment, price markdowns and ticketing
  • Quickly manage Click and Collect and Returns

Grow sales and maximise margins

Management: Grow sales and maximise margins

  • Optimise store processes
  • Maximise  stock visibility and accuracy
  • Ensure customer service excellence, regardless of channel
  • Minimise wastage due to shrinkage and over stocking

Easy management of mobile infrastructure

IT: Easy management of mobile infrastructure

  • Central management of apps, devices and users
  • Compatible across hardware and operating systems
  • Faster deployment, no redevelopment