Zetes to renew Swiss Post mobile infrastructure and provide ZetesTotalCare maintenance services

Brussels (Belgium), Pünten (Switzerland), 26 August 2014 - After undertaking a competitive tender process, Swiss Post (Post CH AG) has entrusted Zetes with a project to renew the company’s mobile infrastructure. Zetes will be providing all mobile devices and associated ZetesTotalCare maintenance services to the national postal and courier services provider. The contract commences on September 1st 2014. The rollout will be completed by 2015 and service and maintenance will cover a period of five years.

100% visibility of an entire estate of mobile devices

ZetesTotalCare is a web-based solution for the administration of IT infrastructure, including maintenance and repair. Zetes TotalCare allows companies to efficiently manage the purchase of new mobile equipment and to tightly control their existing estate of mobile terminals. Zetes’ service platform will guarantee Swiss Post achieves full transparency, high IT availability regardless of location, optimised repair cycles, flexible remote maintenance and cost efficient process and device management.

One contract, three challenges

When tendering for a new mobile technology partner, Swiss Post had three requirements. The company wished to renew its estate of mobile devices within both the parcel delivery division and distribution centres, and lastly, to equip postal workers with mobile devices. Zetes was awarded all 3 segments of the tender, because of its unique service offering providing optimum deployment and maintenance services.

We are very proud that Swiss Post has chosen Zetes for the renewal of their mobile estate. We believe that the combination of our offering combining hardware with Zetes TotalCare and Zetes Services will help them deliver outstanding customer service across the country,” says Stefan Butz, Managing Director, Zetes Switzerland.

Juan José Martinez, President of Zetes’ Goods ID Division says, “It is an honour to count Swiss Post among our references. Zetes already has a proven track record in the industry and equipped other postal and courrier companies across Europe with its Proof of Delivery solution, ZetesChronos. We trust that our solutions and services will make a significant contribution to the success of Swiss Post.”

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About Zetes

Zetes is an international corporation specialising in the provision of identification and mobility solutions. By using the latest technologies, Zetes enables its customers improve the speed and quality of their process execution and increase data accuracy, which in turn helps them to remain at the forefront of their industries. That's what makes Zetes both a pioneer and a market leader at the same time.

The Zetes Group is based in Brussels and has more than 1100 employees in 19 countries across EMEA. In 2014, its turnover was €245.3 million. More information: www.zetes.com   

About Zetes’ supply chain solutions

Zetes transforms the way modern supply chains collaborate. Its process optimisation solutions for packaging, storage, proof of delivery, sales, direct store services and store management, all linked by the ZetesOlympus repository, allow large companies to implement end-to-end tracking and tracing of goods, from production to the end user. Zetes plays an important part in helping companies deal with the challenges of global tracking, such as serialisation, parallel markets, security, legal obligations, and counterfeiting. Zetes integrates next-generation cloud platforms with cutting-edge technologies such as imaging, voice recognition, RFID, codification and mobile terminals. Zetes is a trusted partner that can guarantee perfect life cycle management of all its solutions, with its Zetes TotalCare and Zetes TotalFinance services.