Vending specialist Selecta streamlines field service applications with the MCL™ Mobility Platform

Brussels (Belgium), Eindhoven (The Netherlands), 22 April 2015 – Zetes (Euronext Brussels, ZTS), has upgraded the mobile service solution for the operators of vending specialist Selecta using  the MCL™ Mobility Platform. The platform allows Selecta to work both hardware and operating system independently and let operators be more efficient in their role. 

Service applications

Selecta in the Netherlands is part of the international Selecta Group, the largest European vending operator which offers vending solutions for coffee and tea, soft drinks, sweets, snacks, sandwiches and other fresh products. The mobile service application for approximately 95 operators, who maintain and in most cases also restock all machines in the Benelux, needed to be upgraded. Selecta opted for Zetes and the MCL™ Mobility Platform to upgrade its mobility solution because of its hardware and operating system independence and user-friendliness.

Mobility platform, hardware and apps development

The MCL™ Mobility Platform is a cloud based environment that allows Selecta to develop, deploy and manage mobile applications centrally, regardless of operating system. Apps can run on both industrial mobile equipment and consumer electronics such as smartphones and tablets. As part of the project, Zetes also develops and supports a range of Selecta apps. For example, rather than carrying binders around, an app is available holding all spare parts lists of their vending machines in PDF format which can be consulted when visiting clients.

Role-based mobile work

"As our employees carry out different types of work, we have implemented the new mobility solution on a per role basis," explains IT Manager Dennis Straathof. "This all seems a very straight forward solution, however in practice, it has an effect on all personal applications such as phone calls, email, messaging, calendar, contacts and verifying information en-route.  Looking back on our cooperation during the last six months, I'm extremely pleased with the mobility solution implemented by Zetes, as well as how they have interpreted our requirements and preferences and have contributed to the optimisation of processes using apps", concludes Straathof.

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About Zetes

Zetes is an international corporation specialising in the provision of identification and mobility solutions. By using the latest technologies, Zetes enables its customers improve the speed and quality of their process execution and increase data accuracy, which in turn helps them to remain at the forefront of their industries. That's what makes Zetes both a pioneer and a market leader at the same time.

The Zetes Group is based in Brussels and has more than 1100 employees in 19 countries across EMEA. In 2014, its turnover was €245.3 million. More information:   

About Zetes’ supply chain solutions

Zetes transforms the way modern supply chains collaborate. Its process optimisation solutions for packaging, storage, proof of delivery, sales, direct store services and store management, all linked by the ZetesOlympus repository, allow large companies to implement end-to-end tracking and tracing of goods, from production to the end user. Zetes plays an important part in helping companies deal with the challenges of global tracking, such as serialisation, parallel markets, security, legal obligations, and counterfeiting. Zetes integrates next-generation cloud platforms with cutting-edge technologies such as imaging, voice recognition, RFID, codification and mobile terminals. Zetes is a trusted partner that can guarantee perfect life cycle management of all its solutions, with its Zetes TotalCare and Zetes TotalFinance services.