Voice recognition solutions to improve accuracy & productivityHow do voice recognition solutions work? Operators are equipped with a mobile voice terminal and headset while executing their job. Via the most natural interface, voice, they communicate in real-time with the WMS/ERP system, which guides them through the order preparation (or other) process. 6 reasons to implement voice recognition solutions 1. You wish to optimise the productivity of your workforceUsing voice recognition solutions increases productivity: - operators no longer need to read paper lists or scan items
- they spend their time actually on the job at hand, i.e. the handling of product
! Having your resources optimally employed helps you keep a competitive edge. 2. You want to avoid losing money due to inaccurate orders Using voice recognition solutions increases accuracy: - operators stay focused on the job as they are not distracted by work-stopping activities as reading or scanning
- the fully guided system makes mistakes very hard and corrects errors on the fly.
! Attaining accuracy levels of 99.9% helps avoiding costly claims and recalls and increasing customer satisfaction. 3. You require fast and flexible resource deployment Whereas other systems require typically weeks of training, this fully guide system reduces training time to 30 minutes. Allocating extra resources at peak times becomes less time-consuming and more profitable! - operators receive and confirm orders by using the most natural interface, voice.
- they can talk in their own language thanks to the multilingual system
- they keep their hand and eyes free to handle products.
! With a workforce that is at ease, your absence ratio and recruitment fees are reduced.
4. You want to increase business intelligence The real-time system-user dialogue ensures optimal data-visibility and stock management.
! Allow for better and pro-active management and less cash in stock. 5. You want to make a safe investment Successful voice recognition solutions offer a fast Return on Investment (ROI), usually between 9-13 months. 6. A trusted partner – the key to success Working with a proven solution provider who understands you business challenges and supply chain processes is key for a successful voice implementation. Zetes’ voice recognition solutions offer you - 3iV Crystal: a proven voice solution, used today by over 60% over the voice market
- Secure development, implementation & rapid service & support from specialists at the 3i Voice Innovation Centre and local country organisations
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